Get the most out of your Medibank Optical Benefits at 1001 Optometry. We’re always ready to help guide our customers through the process of making insurance claims for optical products and services.
With optical extras benefits resetting every calendar year, make sure to claim your prescription glasses and select products or services before 31st December! Remember, any extras you don’t use will be lost.
Simply present your Medibank membership card to our friendly staff in-store during purchase, or make your claims online to reduce your out-of-pocket expenses.
Medibank Optical Extras Inclusions
Your Medibank health membership with optical extras will cover your:
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Prescription glasses (frames and lenses)
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Excludes: add-ons like high-index material, coatings and tinting
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Prescription contact lenses
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Prescription sunglasses lenses
However, the amount of coverage you’ll receive will differ based on multiple aspects. This includes:
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Your level of health insurance
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Any extras you’ve taken out
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Your annual limit
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The waiting period.
Non-prescription sunglasses are excluded, as are certain coatings and contact lenses. Contact Medibank to find out which contact lenses are excluded.
Medibank Optical Extras Annual Limits
Not all health funds are equal. However, the optical cover and claims process is pretty standardised across providers.
To understand how much you'll get back on optical items with Medibank, find your health insurance package with optical extras below*. Then, navigate across the row to your corresponding annual limit and benefit percentage:
| Medibank Health Insurance Name | Optical Annual Limit | Benefit Percentage |
| Healthy Start Extras | $150 | 100% |
| Essential Extras | $200 | 75% |
| Growing Family Extras | $200 | 75% |
| Top Extras | $200 | 60% |
Say, for example, you’re on the Healthy Start Extras package. This means that in a calendar year, Medibank members are eligible to get 100% back on optical-approved products and services, up to $150 per person.
This amount varies depending on your level of health coverage and how recently you’ve claimed. You can check your cover summary either online or on their app.
*Note, the above is based on singles cover in NSW. To find out more about Medibank Health Insurance options, head to their site to find yours.
Waiting Periods
When making your claim, it’s important to consider the waiting period for the approval to go through. For optical services, this is 2 months, but can differ according to your level of health insurance.
How to Make a Medibank Optical Claim
Making your Medibank optical claim with us is a straightforward process whether you’re doing this in person or online.
In Person
After selecting your prescription glasses, contact lenses or sunglasses lense in-store, simply present your Medibank membership card to our friendly team.
We’ll then process the claim on the spot!
Online
If you’re after the comfort of purchasing from your own home, shopping with a Medibank optical provider like 1001 Optometry is the way to go.
All you’ll need to do is request an itemised invoice of your prescription purchases from us at contactus@1001optical.com.au before following the steps below:
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Log into your My Medibank app or sign in on their website
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Select "Make a claim"
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Choose "Optical" as the claim type
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Follow the step-by-step instructions to submit your claim
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Upload your itemised receipt
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Submit the claim
You can also opt to submit your claim via mail if that’s easier.